Software Overview Video

Maumee Valley Habitat for Humanity has seen substantial improvements in volunteer recruitment, engagement, and reporting after switching to VolunteerHub from another volunteer management software provider.

Maumee Valley Habitat for Humanity, an affiliate of Habitat for Humanity International (HFHI), has a vision of “a world where everyone has a decent place to live”. This vision is incorporated into all of the services that Maumee Valley Habitat for Humanity provides to the Lucas County, OH community. The organization, which was established in 1988 by community and congregational volunteers, provides the Lucas County community with several programs.

These programs include home ownership, home repairs, and access to its ReStore, a brick and mortar location where people can donate or purchase (at reduced cost) construction materials, household items, furniture, and more. Maumee Valley Habitat for Humanity and its programs have made a big difference in the community.  In 2019, the organization provided housing for seven families in Lucas County, replaced 53 roofs, built 40 playhouses for families and celebrated its 15th anniversary of the ReStore.

Maumee Valley Habitat for Humanity relies on volunteers to help it reach its goal of making an impact in the community. Volunteerism is engrained into the organization’s mission of “Seeking to put God’s love in action, Habitat for Humanity brings people together to build homes, communities, and hope”. In 2019, Maumee Valley Habitat for Humanity utilized the support of over 1,700 volunteers who filled over 22,000 hours of service. Volunteers support the organization through the  crucial roles of providing support and expertise on construction sites, serving on committees, participating in community events, or working in the ReStore.

“Our volunteers make a difference and have the opportunity to change lives (including their own) every time they fill a role. Our organization would not be able to reach its mission without their selfless support,” said Dawn Hammer, Volunteer Manager for Maumee Valley Habitat for Humanity.

Habitat for Humanity Volunteers


Finding a Streamlined Volunteer Management Solution

Since volunteerism plays such a vital role for Maumee Valley Habitat for Humanity and its goals, it is important to the organization to have a streamlined volunteer management process. Prior to implementing VolunteerHub, Maumee Valley Habitat for Humanity used another volunteer management solution to try and engage, recruit, and manage its volunteer program. The previous program did not have the functionality and features required for a large volunteer base.  The organization decided it needed to explore and implement a new volunteer management solution that catered to its unique volunteer program, functionality wish-list, and provided long-term software support.

“We needed a streamlined solution that provided the feature-set necessary to engage, communicate with, and retain volunteers. VolunteerHub has been a valuable tool and a “one-stop-shop” for our organization and I couldn’t imagine managing volunteers without it.  VolunteerHub is my primary source of communication with volunteers” said Dawn.

For Maumee Valley Habitat for Humanity, VolunteerHub has met all of the criteria the organization was looking for in a volunteer management solution and partner. Some of the features that the organization finds the most valuable are the ability to create landing pages specific to groups (such as corporate partners), the ease of adding and editing volunteer events, the ability to create opportunity-based waivers, the communication and reporting capabilities, and being able to quickly remind supporters about upcoming opportunities via email and text.

“VolunteerHub provides our organization with the features that we need to have a successful volunteer program and make the biggest impact that we possibly can.  The support received from VolunteerHub is second to none and I truly appreciate the personal emails when I have questions or need a simple how-to answer. The monthly updates are also essential to learning new “tricks of the system”.  We are excited for the future and continuing our strategic partnership with VolunteerHub,” said Dawn

With the help of VolunteerHub, the organization’s volunteer program will continue to grow and make a positive impact for people in the community, who need it the most.


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