Like any business, nonprofit organizations must identify and track KPIs (key performance indicators). In doing so, an agency can ensure that goal achievement is being quantified against tangible standards. In a recent guest article that was featured on the VolunteerMatch Engaging Volunteers blog, we take an in-depth look at how a nonprofit can select and measure KPIs. Click here to view the orignal article titled “How to Measure the Success of Your Volunteer Program”.
Krista Balbach is the communications manager at VolunteerHub and has worked in the nonprofit sector in various marketing and communication roles.